Privacy policy


BCCA npo (Rue d'Arlon 53, B-1040 Brussels, CBE N° 0449.439.701) (hereinafter referred to as “BCCA”) defines the means and ends (purpose) of the processing of (personal) data which are registered and used by the BCCA applications or websites, and is thus responsible for the data processing such as defined by the Regulation (EU) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "General Data Protection Regulation").


BCCA stores the data disclosed by the users. The (personal) data collected are: first and last name, date of birth, place of birth, position/profession, telephone number, address, and e-mail address. Furthermore, BCCA also stores the data concerning its users' clients and those disclosed by its users for the purpose of the provision of services by BCCA. Such data are personal (name, address, telephone, etc.) or not (for instance hours during which the client is available).


BCCA reserves the right to process the data and results of a report, certificate or any other analysis carried out for or at the request of a client of BCCA as a part of a general database or of another data system.


As far as the user has entered into an agreement with BCCA or intends to enter into an agreement with BCCA (e.g, because the user needs to be a qualified airtightness tester or ventilation reporter), the user acknowledges and accepts that the processing of his (personal) data is necessary for entering into and/or performing such an agreement. The user acknowledges that the provision of personal data is a necessary condition in order to enter into the agreement. As far as the user is not someone who entered into or intends to enter into an agreement on his own with BCCA (e.g, because the user is a co-worker of a client of BCCA), the user gives his explicit approval for the processing of his personal data by BCCA in accordance with this privacy policy. In this case, the user has the right to withdraw consent at any time. The user is also aware that using BCCA's applications and websites requires him to provide BCCA with his personal data , and that he will gain no access to such applications and websites if such data are not provided.


BCCA stores the e-mail addresses disclosed by the user. Upon prior permission of the user, BCCA can send newsletters to the user. However, the user can always indicate that he no longer wishes to receive such messages. The authorisation to send such messages is explicitly requested when the user introduces his e-mail address for the first time. Moreover, each e-mail contains the possibility for the user to exercise his right to object. If one has registered several e-mail addresses, he could have to exercise his right to object for each of these addresses.


6.1 BCCA shall process the (personal) disclosed data for the following purposes:

- To provide access to the applications and websites of BCCA, and to identify people to ensure the good use of the applications, in accordance with the qualification of the concerned person;
- to execute and complete the agreements, among other things, the delivery and invoicing of products and services and the provision of the necessary information;
- to publish certain data, among other things, recognitions, certificates and attestations issued by BCCA;
- to take measures to verify the (personal) data when logging on a BCCA website or web application, and to make the arrangements to secure these data;
- to draw up and provide (inspection) reports;
- to manage electronic payments and to fight fraud; and
- to inform users of recent changes and novelties implemented by BCCA or a company associated with BCCA, and for the provision of information that is relevant in the construction sector (for example through newsletters).

6.2 The disclosed (personal) data can be transferred to a company associated with BCCA or to a third party for the execution and completion of any agreement or to comply with a legal obligation or in case of legitimate interest.


BCCA stores the (personal) data of the users for a 15-year period after commissioning of the project. Such (personal) data can be stored longer by BCCA if those (personal) data are necessary in another context. In such a situation, the user will be informed about the context.


8.1 The user has a right of perusal and correction with regard to his (personal) data that are being processed in the BCCA files and applications. When the user exercises his right of correction, he can ask BCCA to no longer process his personal data for the period he needs to control the accuracy of such data. Upon explicit request from the user, BCCA shall integrally delete the user's personal data, except when such data are necessary for the performance of the agreement mentioned above, or for the establishment, exercise or defence of legal claims. When BCCA intends to erase the user's personal data, and the user does not want his personal data to be integrally erased, he can request BCCA to keep, but not further process, his personal data.

8.2 The user can exercise the rights mentioned above free of charge by contacting BCCA. He can send a dated and signed letter to BCCA, Aarlenstraat 53, 1040 Brussels, Belgium, f.a.o. the management or send an e-mail to, each time with a copy of his identity card (for identification purposes).

8.3 Should the user have complaints about BCCA's privacy policy, he has the right to lodge a complaint with the competent authorities.

8.4 BCCA has taken all possible legal and technical precautions in order to avoid unauthorised access to and improper use of the (personal) data. Under no circumstances can BCCA be held accountable for identity thefts, data thefts or computer crimes. In case of an intrusion in the computer systems, BCCA will immediately take all possible measures to minimise damage and/or theft.


From time to time, BCCA can alter the provisions of this privacy policy by publishing a revised version on her websites and applications. BCCA informs the user about the possible alteration within a reasonable period of time. BCCA advises the user to regularly check the provisions of this privacy policy in order to remain informed about the manner in which BCCA uses his personal data.


This privacy policy is governed solely by Belgian law. The parties endeavour to resolve any dispute in an amicable manner. If a party is of the opinion that a dispute cannot be settled amicably, the parties agree that all disputes with respect to the privacy policy shall be submitted to the exclusive jurisdiction of the courts of Brussels.


For any questions, complaints or remarks, the user can contact us through the following channels:
- by letter:
Rue d'Arlon 53, 1040 Brussels, Belgium,
f.a.o. the management;
- by e-mail:

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